Shipping Policy
Effective Date: May 25, 2025
At Fantopix.com, we strive to deliver your orders promptly and securely. Please read our shipping policy carefully to understand how we handle your shipments.
1. Shipping Methods and Delivery Time
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We offer various shipping options, including standard and expedited delivery.
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Standard shipping usually takes 3-7 business days, depending on your location.
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Expedited shipping options are available at an additional cost and typically take 1-3 business days.
2. Shipping Fees
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Shipping fees vary based on the size, weight, and destination of your order.
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Any applicable shipping charges will be clearly displayed during the checkout process before you confirm your purchase.
3. Order Processing Time
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Orders are processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Restrictions
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Currently, we ship to addresses within [specify countries/regions you ship to].
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We do not ship to PO Boxes or APO/FPO addresses.
5. Tracking Your Order
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Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
6. Lost or Delayed Shipments
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While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control.
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If your order is significantly delayed or lost, please contact us at info@fantopix.com or call (956) 524-5072, and we will assist you promptly.
7. Damaged Shipments
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If your package arrives damaged, please contact us immediately with photos of the damage. We will work with the carrier to resolve the issue and arrange a replacement or refund if necessary.